1. Shipping

Est Living offers free shipping Australia-wide for orders over $150. Est Living will use reasonable endeavours to ship all orders as soon as received and will notify the customer of any delays straight away. Australia Post delivery time varies depending on your location within Australia, however all stock will be sent out as soon as the orders are processed.

2. Our Customer Service Policy

We are committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

3. Resolving Your Concerns
If you wish to gain access to your personal information, have a complaint about a breach of your privacy or you have any query on how your personal information is collected or used please review our Privacy Policy and/or forward your request, complaint or query to the address below. We will respond as soon as possible.

Our Contact Details

Est Living
PO Box 193 Hawthorn VIC 3122 Australia